Shipping policy

Twiga’s Print Shop – Shipping Policy

Last Updated: November 14, 2025

Twiga’s Print Shop currently offers domestic shipping within Canada only.
Below is our shipping information, rates, and processing times.


1. Processing Time

All orders are made to order.
Processing time is typically:

2–3 business days before your order is shipped.

During high-volume periods or holidays, processing times may vary slightly.


2. Shipping Rates (Canada Only)

  • Flat Rate Shipping: $8 CAD

  • Free Shipping: Orders over $100 CAD (before tax and after discounts)

Shipping rates are subject to change at any time.


3. Delivery Times

Delivery times depend on your location and the carrier.
Most domestic shipments within Canada arrive within:

3–9 business days after shipping.

Actual delivery times may vary and are not guaranteed.


4. Shipping Carriers

We ship using reputable Canadian carriers (e.g., Canada Post or equivalent).
The carrier used may vary based on destination and availability.


5. Tracking

All orders include tracking.
A tracking number will be emailed to you once your order has shipped.


6. Incorrect or Incomplete Addresses

Customers are responsible for providing accurate shipping information.
We are not responsible for delays, lost packages, or additional costs resulting from incorrect addresses.


7. Shipping Issues

Once a package is handed to the carrier, delays caused by postal services, weather, or other factors are beyond our control.

If your package is lost or delayed, please contact us and we will assist you in filing a claim or locating your package.


8. Contact

For questions about shipping, please contact us:
Email: twigasprintshop@gmail.com
Website: https://www.twigasprint.shop